1.Why choose us?
Rich experience: The team members of the company have over ten years of experience in the field of AI server accessories and FC SAN/InfiniBand/high-speed Ethernet solutions. They have accumulated rich industry practical experience and can precisely match the optimal solutions for different customers and different scenarios. Stable product supply chain: We have been cooperating with leading manufacturers for many years, with sufficient supply and controllable delivery cycles. Many products are available in stock and can be provided by the company. Comprehensive services: We provide a full process of services from product selection, solution design to after-sales service. The technical team of the company responds as promptly as possible 24/7 every day of the week. High cost-effectiveness: Relying on the company's bulk purchasing advantage, while ensuring the quality of original products from each manufacturer, we can provide customers with more competitive prices as much as possible.
2. Is the product brand new?
All products of our company are 100% original and brand new genuine items. For products under the agency brand, original factory warranty certificates can be provided. Our independently developed products have all passed strict factory inspections and their quality is consistent with the brand new standard. Official verification is supported.
3. How long after payment will the goods be dispatched?
Spot Order: After the payment confirmation is received and credited, the goods will be dispatched within 1-3 days. Urgent orders can be given priority. Non-spot / Customized Order: The delivery period is determined based on the product inventory or customization progress. The exact time will be notified by the customer service. Special Note: The delivery time will be postponed during holidays. You can consult the customer service before placing the order to confirm the status.
4. Is customization acceptable? What is the minimum order quantity?
Customization scope: The company offers customized services for its own developed network cards, optical modules, and high-speed cables. Minimum order quantity requirement: The minimum order quantity for the basic customization plan is 50 pieces. For complex specifications (such as special environment adaptation, non-standard interfaces), the minimum order quantity must be ≥ 200 pieces. For details, please contact the customer service for negotiation. Agency and distribution products: Only the original factory standard models are provided, and customization modifications are not supported.
5. Which payment methods and currencies are acceptable?
Supports corporate account transfers for enterprises. Payments can be made through methods such as bank counter services or online banking wire transfers. After the order is generated, complete corporate account information (such as the bank name, bank account number, and account name, etc.) will be provided. When making the payment, the order number must be noted to ensure the accuracy of the payment verification. Accepts both RMB and US dollars.
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